Property Description
Thornberry Creek at Oneida is located in Oneida, WI.  Nestled atop one of the highest peaks in Brown County and located just outside of Green Bay, Thornberry Creek at Oneida offers 27 holes of championship golf at its finest.  

Other amenities of the facility include a spacious and comfortable Sports Pub & Grill, meeting rooms, and several banquet facilities including The Hawks Crest ballroom that can be configured in multiple layouts, from an intimate space for groups under 50 to an extravagant ballroom for up to 300 guests. The adjoining Cupola Room features incredible views of the surrounding area and serves as a great space for a ceremony. Additional information can be found at: www.golfthornberry.com.

Position Summary
Thornberry Creek at Oneida is searching for a bright, energetic and resourceful events specialist to join our Sales team. This person is responsible for efficiently planning, preparing and executing all external event rentals to include weddings and golf outings and select internal events that will help drive foot traffic and revenue to the property.

Essential Duties and Responsibilities
Coordinates and works with necessary departments on all details related to external event rentals to ensure proper execution
  • Plans and executes parties and special events
  • Works with Senior Food and Beverage Manager to supervise banquet services
  • Schedules and assigns work to event staff
  • Ensures that all work orders and beverage and equipment orders (BEOs) are filled out properly with information necessary to execute each event
  • Responsible for proper invoicing of event
Provide efficient and effective customer service to clients to understand their needs and requirements, working to exceed these whenever possible.
  • Works with potential clients as well as existing clients, by setting up meetings to discuss and finalize all event details to include food tastings and site visits
  • Follow up with clients regarding final guest guarantees, room set-up and other catering details
  • Maintain detailed records of each assigned event
  • Participates in directing/coordinating events
  • Post-event communication to report on ways to improve client service
Create and execute creative internal events to drive business to the property year-round
  • Review and analyze internal and external market information, which reflects customer purchase, usage and satisfaction with Company products and services. Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals
Develop and update procedures, methods, services and programs to improve catering services.

Demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognizing the importance and benefits of effective team work.

Provide assistance to customers should an incident occur, seeking guidance in line with company policies.

Monitor safety and health regulations to maintain compliance.

Assist with the training and coaching of banquet team members performing catering duties and contribute to overall development of the team.

Assist all departments when needed or required.

Works with minimal direct supervision and must prioritize tasks and manage time effectively.

Has effective communication and interpersonal skills that convey to the client service, professionalism and confidence.

Education/Qualifications/Certifications
  • BA or BS degree preferred.
  • 2 years applicable event coordination experience
  • Demonstrated experience and capability in the areas of event planning and execution
  • Demonstrated quality written, verbal, and interpersonal communication skills.
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
  • Positive attitude, professional manner and appearance in all situations.

Supervises
May supervise telemarketing and/or direct sales staff.

Classification
Full-Time, Salaried, Exempt, Non-Seasonal



                                             KemperSports Management is an Equal Opportunity Employer

 

This is a full time position

Visit Careers at Thornberry Creek at Oneida

Personal Information









Attachments

Other Information