Position Summary:

Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner.  Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.

Essential Duties and Responsibilities:

  • Be fully knowledgeable of golf shop merchandise.  Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.
  • Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees.
  • Answer phones, maintain pleasant and professional telephone manner at all times.  Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures.  Take messages for patrons who may be on course.
  • Interact with pass-holders, members and guests in a congenial and professional manner.  Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
  • Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
  • Ensure that the golf shop is maintained per Company cleanliness and appearance standards.  Maintain clean, presentable and fully stocked merchandise displays.
  • Assist with organizing and implementing tournaments, group outings and special events.  Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
  • Assist with organizing and maintaining ancillary services such as the handicapping system, annual pass-holder programs and driving range facilities.
  • Perform other duties as appropriate.
  • Education/Qualifications/Certifications:
  • High school preferred.
  • 1year experience in golf shop and/or customer service/retail sales environment preferred.
  • Demonstrated quality written, verbal, and interpersonal communication skills.
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
  • Knowledge and understanding of the rules of play and etiquette of golf is required.
  • Must be 18 years old and able to obtain a bartender’s licenses within 30 days of employment and maintain such licensure.
  • A current valid driver's license is required.


Part-time, Hourly, Seasonal, Non- Exempt

KemperSports Management is an Equal Opportunity Employer


This is a seasonal position

Visit Careers at Thornberry Creek at Oneida

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