Position Purpose:
Assist golf management in all aspects of the golf operation of Thornberry Creek at Oneida. 

Essential Functions:

  • Completes all transactions on the point of sale (POS) system and handles all forms of payments  in accordance with the cash handling procedures.
  • Communicates verbally as well as in writing to customers on a daily basis to satisfy guest questions to ensure guest satisfaction.
  • Meet and greet guests as they arrive.
  • Takes tee times via phone and in person throughout the day and keeps tee sheet up to date and accurate.
  • Receive and record necessary arrangements for reservations and special functions for the Golf Course
  • Help to facilitate:
    • Tee Sheet operation
    • Golf outing preparations
    • Golf league check ins
    • Calculation of league results
  • Other duties as assigned by management.
  • Strong customer service skills and personality
  • Basic knowledge of golf product use, functionality, and quality, as well as apparel
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
  • Ability to read, write and speak the English language sufficient to communicate with guests.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to operate a keyboard and Point of Sale procedures to handle cashier functions.
  • Knowledge of the golf game and golf etiquette are necessary.
Education, Experience & License Requirements:
  • Strong customer service skills and personality
  • Knowledge and understanding of the rules of play and etiquette of golf is required.
  • Basic knowledge of golf product use, functionality, and quality, as well as apparel
  • Enrolled in PGA PGM Program or willing to enroll.
  • No prior golf course experience is required but 1-2 years of previous golf course employment is preferred.
  • Must be 18 years old and able to obtain a bartender’s licenses within 30 days of employment and maintain such licensure.
  • A current valid driver's license is required.

This is a seasonal position

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