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Data Adminstrator (Remote)
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A Nonprofit That Leverages Technology to Advance Social Impact
Data Administrator
- Location: Remote
- Full-Time Permanent Position
- Tech Impact Headquarters – Philadelphia, PA
- Look at who we are - check out our website: https://www.techimpact.org/
- Contact Devie Smith, Human Resources Talent Acquisition Manager
Be a part of a fast-paced, growing team that provides a solid work-life balance in helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology.
As a Data Administrator, you will play a crucial role in providing actionable recommendations to drive data-informed decision-making within the organization. You will work closely with Tech Impact leadership and cross-functional teams to maintain the integrity of Tech Impact data systems, support Tech Impact’s overall business strategies, and manage all aspects of Tech Impact’s data ecosystem. This position reports to the Chief Operating Officer.
Tech Impact is a nonprofit that leverages technology to advance social impact. A leading provider of technology education and solutions for nonprofits, Tech Impact also operates award-winning IT (Information Technology) and customer experience training programs designed to help young adults launch careers. With offices in Philadelphia, PA; Wilmington, DE, and Las Vegas, NV, Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations.
Essential Duties and Responsibilities
Reporting and Visualization:
- Create customized reports, dashboards, and visualizations for organizational and team needs for both technical and non-technical stakeholders. These reports may be built natively with the system or using a third-party tool.
- Utilize data visualization tools such as Tableau, Power BI, or Excel to facilitate understanding and decision making.
- Establish and enforce data quality standards, monitor metrics, and collaborate for improvement.
- Identify opportunities to improve data collection, analysis, and reporting processes.
- Contribute to the development and implementation of data governance and data management practices.
- Work with teams and Tech Impact leadership to understand the need to integrate data sources.
- Build integrations using native connectors and APIs.
- License Maintenance: Monitor and manage software licenses, ensuring compliance and optimization.
- System Implementation: Lead implementation of new data management systems, including ERD creation, data cleaning, data migration, create of new reporting, etc.
- Collaboration and Communication: Collaborate across teams to understand data needs, and bridge technical and non-technical stakeholders.
- Data Architecture: Develop and maintain data architecture strategy, design database structures, and define standards.
- Inventory Management: Develop and maintain comprehensive data inventories, ensuring accuracy and completeness.
- Data Modeling: Design and implement data models aligned with business objectives, optimizing for performance.
Essential Skills for Success in this Position
- Preferred experience in one or multiple of the following: NetSuite, Harmony/CloudBlue PSA, Halo PSA, Service Now PSA, HubSpot, WizeHive, Zengine, JIRA, Paylocity.
- Strong analytical, communication, and problem-solving skills with the ability to present complex findings in a clear and concise manner.
- Proven experience as a data administrator or a related role, demonstrating expertise in data quality, report creation, and data integration.
- Knowledge of reporting and visualization tools including Advanced Excel using Power Query, Power BI, and Tableau.
- Knowledge of programming languages including SQL, Python and R.
- Experience working with APIs to both GET and POST data, create bidirectional communication between systems.
- Ability to work independently and collaboratively in a fast paced, dynamic environment.
Benefits of Working for Tech Impact
- Supportive and compassionate environment that provides a work-life balance.
- Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
- Everyone has a voice, and you can learn and grow to make a difference.
- The organization shows how they care for its people by paying for 90% of the medical benefits and providing you with a credit card to pay deductibles and copays.
- Paid Time Off - 15 days accrued the first year and 10 Paid Holidays.
About Tech Impact (www.techimpact.org)
Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to serve the world better. The organization is a leading provider of technology education and solutions for nonprofits. It operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that include managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impacts ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries.
Employment Policy
- As an Equal Opportunity Employer, Tech Impact values a diverse, inclusive workforce and we provide an equal employment opportunity for all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified application regardless of criminal histories consistent with legal requirements.
- ADA Specifications: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Requires the ability to speak, hear, see and use a computer and other office-related equipment.
- Also requires the ability to sit for extended periods, stand, stoop, crawl and lift to 50 lbs.
- May require local and regional travel.
This is a full time position