Event Coordinator - The Setai, Miami Beach (Miami Beach)

• Coordinate private dining, group reservations, VIP experiences, and special activations across all outlets
• Serve as the primary point of contact for confirmed events, ensuring clear and consistent communication with clients and internal teams
• Prepare and distribute detailed event summaries (BEO-style) to ensure full alignment across departments
• Partner closely with Food & Beverage leadership to execute events in accordance with service standards and operational flow
• Oversee events in real time, maintaining a strong floor presence and anticipating guest needs
• Ensure all setups, timing, and presentation meet The Setai’s standards, including table settings, ambiance, and service sequence
• Work closely with captains and managers to ensure pre-shift communication, grooming standards, and service readiness are upheld
• Support OpenTable management by ensuring all group reservations and special requests are properly noted and executed per service (breakfast, lunch, dinner, brunch)
• Maintain accountability for accuracy of details, including menus, timing, guest preferences, and billing
• Manage last-minute changes with professionalism, discretion, and a solutions-oriented approach
• Identify opportunities to enhance revenue through curated experiences and personalized service
• Ensure all post-event follow-up and internal documentation is completed accurately

• Review all upcoming events, group bookings, and VIP arrivals across outlets
• Ensure OpenTable reflects accurate details and notes for each reservation
• Communicate daily priorities with outlet managers and operational teams
• Conduct pre-service walkthroughs to ensure readiness, cleanliness, and presentation
• Verify captains are reviewing key event details during line-ups, including grooming and service expectations
• Monitor events and guest experience throughout service, addressing any opportunities in real time
• Maintain organized and up-to-date event records

• Previous experience in luxury hospitality, events, or high-end restaurant operations
• Strong understanding of service standards within a Forbes-rated environment preferred
• Exceptional attention to detail and organizational skills
• Polished communication and professional presence
• Ability to multitask and perform under pressure while maintaining composure
• Flexible schedule, including evenings, weekends, and holidays

• Execution excellence
• Attention to detail
• Strong communication and collaboration
• Professionalism and discretion

This is a non-management position
This is a full time position