The Setai.

Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.

JOB SUMMARY:  Develops and implements actions to accomplish strategies to capture and expand international sales according to the hotel’s short- and long-range goals and objectives.
Applicants must be currently authorized to work in the United States. This is not a remote position. 

  • Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction
  • Responsible for telephone and personal sales calls on international accounts, prospects for new clients and maintains current relationships, as well as data-base development
  • Follows up in a timely manner to support telephone and personal sales calls
  • Negotiates with clients to achieve maximum revenue/profit potential while satisfying client needs
  • Evaluates, solicits, sells and confirms business as required to meet individual goals and overall budgeted sales and profitability
  • Maintains an effective plan of correspondence
  • Participates in sales meetings and related industry specific organizations to represent the hotel, as well as networks amongst the community
  • Develops and maintains a complete working knowledge of the local competition and National/Global competition
  • Maintains a professional appearance and behavior at all times when representing the hotel or company
  • Travels as required within the assigned market areas to establish and maintain business relationships
  • Conducts tours of the property as required, including Familiarization trips and educational sites
  • Evaluates marketing opportunities within distribution channels and outside resources to increase awareness and revenue
  • Evaluates corporate, entertainment as well as group contracts, and maintains production and repeat business
  • Maintains report of daily activities including pre/post reports for sales calls

Must have a Bachelor’s degree in Hospitality or related field; AND at least five (3) years of experience in international sales in a luxury hotel environment; OR an equivalent combination of education and experience.

  • Proven sales skills
  • Knowledge of the competitive market
  • Exceptional leadership skills in guest service, associate relations, and general hotel sales management
  • Demonstrated resourcefulness, highly self-motivated, strong work ethic and sense of urgency
  • Exceptional written and verbal communication skills
  • Ability and willingness to work flexible hours
  • Able to travel extensively to cultivate the global market – expected to be 30%

Department: Sales&Marketing
This is a management position
This is a full time position

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