At Genomic Life, we believe in doing things differently and believe access to cutting-edge, potentially life saving health solutions should be uncomplicated and affordable.  That’s why we created Cancer Guardian.  We provide an innovative and personalized approach to health powered by genetic research and technology products and services.  Genomic Life improves employee engagement and wellness with genomic programs and services with the potential to reduce healthcare costs and improve outcomes.

We are seeking a full-time Medical Assistant whose expertise and experience will enable you to provide world-class service to our Cancer Guardian members.  You will be responsible for interacting with our members, healthcare providers, and other partners to provide them with the ultimate customer service experience.  You will also provide administrative support for the VP of Cancer Services and the Cancer Support Specialists. 

Responsibilities: 

  • Apply for financial aid on behalf of members

  • Assist with insurance optimization

  • Answer phones

  • Triage new patient members 

  • Collect medical history

  • Work cross-functionally across Genomic Life to ensure payment and proper data collection

  • Complete prior authorizations 

  • Request medical records

  • Coordinate appointments

  • Track medical specimens

  • Schedule member appointments

  • Develop and maintain relationships with outside healthcare providers

  • Adhere to all HIPPA guidelines regarding privacy and confidentiality practices

Qualifications: 

  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred

  • 2+ year experience working with medical insurance 

  • Excellent interpersonal skills

  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times

  • Must be detail-oriented and highly organized

  • Firm grasp on medical insurance, administrative processes, and organizational policies

This is a full time position

Visit Careers at SDHR Consulting

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