Currently looking for an experienced Quality Manager for Women's Services at Lucile Packard Children's Hospital (LPCH). Interested candidates must have a minimum of 5 years of experience in a Clinical Quality Improvement Role.

Responsibilities of the Analytics & Clinical Effectiveness Specialist - Quality Improvement

  • Responsible for planning, coordinating, and monitoring the effectiveness of clinical care and services based on quality outcomes, cost effectiveness, and patient centeredness.
  • This position is responsible to lead peer review, quality councils, and performance improvement initiatives and combines the clinical expertise required to lead clinical practice with the leadership skills to influence outcomes, systems, and practices.
  • The Quality Manager identifies opportunities for improvement based on evidence based practices, regulatory and accrediting agency requirements, and monitoring of high risk, high volume and/or problem prone processes.
  • This position is responsible for negotiating timelines and priorities for projects, coordinating action plans, and monitoring of results that are consistent with the overall strategic goals and imperatives.
  • Accountable for leading multidisciplinary and multi-departmental strategic quality initiatives.
  • Annually prepare and review the Department Quality Plan with Chairs and Division Chiefs.
  • Review the departmental indicators on a regular basis and makes recommendations as needed to ensure the departmental quality improvement efforts are effective and coordinated on an organization wide basis.
  • Communicate effectively to facilitate positive working relationships and achieve desired outcomes.
  • The position will ensure that quality improvement activities are directed toward analysis of data, with a focus on improvement of process.
  • Coordinate peer review, periodic practitioner performance reviews, and focused practitioner performance reviews within the Women's Services Department and ensure that policies and processes are followed.
  • Effectively establish and maintain collaborative working relationships with the medical staff, management team, and staff to achieve best practice outcomes and improve clinical performance.
  • Gather and analyze clinical information from a variety of internal and external sources relating to patient safety, utilization of resources, physician practice patterns, system problems, and other quality functions.
  • Identify trends, variances, deficiencies, and problems utilizing aggregated data and information and works with multidisciplinary teams to on improvement efforts.
  • Identify, design and implement new processes and clinical care, based on evidence, to continually improve patient care and outcomes and to achieve performance targets.
  • Improve responsiveness and relations with all customers, including patients and their families, faculty and community physicians, other participating providers, affiliated health plans, staff, regulatory and accrediting bodies.
  • Maintain network with affiliate institutions, organizations, and associations and other health care providers to stay in touch with developments and trends in the healthcare market as it relates to best practices.
  • Partner with Clinical Analytics to prepare and distribute reports/charts to service chiefs, department managers, and medical staff committees.
  • Perform, coordinate, and facilitate quality improvement, patient safety activities, and clinical effectiveness initiatives for assigned units to achieve organizational and unit goals.
  • Work collaboratively with the unit manager and unit based medical directors.
  • Provide content knowledge in the interpretation, implementation, and maintenance of standards to match external requirements (e.g., Joint Commission, CMS, Title 22).
  • Provide leadership for creating a culture of patient safety and works with various constituencies to ensure compliance to the National Patient Safety Goals.
  • Use influence effectively to create synergy, prioritize projects, set goals and actions plans, and measure impact.
  • Utilize and develop valid internal and external standards to measure quality.

Requirements of the Analytics & Clinical Effectiveness Specialist - Quality Improvement

  • Master's degree in a work-related discipline/field from an accredited college or university
  • Minimum of 5 years of experience in a Clinical Quality Improvement Role.
  • Knowledge of computer systems and software used in the Women's Services Department.
  • Knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation.

This is a non-management position
This is a full-time position

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