This position is with the UCSF Medical Center

Department Description

The UCSF Helen Diller Family Comprehensive Cancer Center in an accredited National Cancer Institute Comprehensive Cancer Center. The NCI-Designation recognizes the scientific leadership, resources, and the depth and breadth of the research in basic, clinical and population science.

As a Comprehensive Cancer Center, we demonstrate the added depth and breadth of research as well as substantial transdisciplinary research that bridges these scientific areas. The clinical services encompass adult and pediatric tumors across three campuses as well as regional satellite locations.

The clinical cancer program is one of the largest clinical services at UCSF Medical Center and encompasses roughly 230 non-physician FTEs, 90+ cost center, and dozens of grant and philanthropic funding sources. At the UCSF Helen Diller Family Comprehensive Cancer Center we are truly pioneering care and leaders in all areas of cancer clinical care and research.

 
Job Summary

The Nurse manager will direct the delivery of interdisciplinary clinical / nursing services, and ambulatory care, for multiple clinic (s) or center (s).

Accountable for adherence to patient care practice standards, external regulations and accreditations, and overall direction and management of the clinical staff. Ensures patient care standards are achieved and in alignment with internal policies and external regulations.

Responsible for overseeing the investigation and resolution of patient complaints. May also manage practice or center management operations. Responsible for overseeing ongoing clinical performance and quality improvement in the area of outpatient solid tumor oncology.

Duties and Essential Functions:

  • Manages the patient care delivery system to assure quality care, patient safety, standard work and compliance with internal policy, external regulations, and accepted practices across the continuum of care. Allocates environmental, technical, and staffing resources. May also manage the fiscal and administrative operations.
  • Represents assigned clinics or centers on task forces or committees. Participates to develop new programs, review technology improvements, design quality improvement, and patient safety initiatives, etc.
  • Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patientcare outcomes.
  • Manages patient care in a cost effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility.
  • Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achieve
  • Works collaboratively with Labor Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labor relations, and employee safety and risk management issues.
  • Keeps abreast of and implements new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures, and new programs. Collaborates with physicians and develops proposals for improvements t
  • Collaborates and provides input, on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices.
  • Collaborates with an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards, and improve services.
  • Monitors expenditures and the annual budgets for patient care services and / or clinic operations.
  • Determines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units, and / or departments in regard to patient care.
 
Required Qualifications
  • Minimum five years nursing experience 
  • Registered Nurse in the State of California and / or licensure in relevant clinical specialty
  • Active American Heart Association CPR certification
  • Bachelor's degree in Nursing
  • Experience working as RN in cancer services
  • Strong knowledge of relevant healthcare and clinic operations including information technology, patient care workflows and processes
  • Strong clinic / center patient care management skills; practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology; broad knowledge of patient population served and the requirements for the delivery of services
  • Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making
  • Strong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines; ability to create and maintain a goal-oriented climate of teamwork, and collaboration
  • Knowledge of current and emerging best practices and technologies in the clinic / center healthcare industry
  • Knowledge of relevant healthcare information technology and patient care workflows and processes
  • Demonstrated organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion
  • Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments
  • High level of initiative and ability to work independently
  • Proven ability to organize, manage multiple priorities, and delegate work functions efficiently
  • The flexibility to orient and work at all UCSF Medical Center locations
 
Preferred Qualifications
  • Minimum one year supervisory, project management or quality healthcare experience
  • Master's degree
  • Training in quality improvement or Lean methodology
  • Experience in large academic medical center setting
  • Experience with QA/The Joint Commission process for quality improvement
 
Licensure/Certification
  • Registered Nurse in the State of California and / or licensure in relevant clinical specialty
  • Active American Heart Association CPR certification

This is a management position
This is a full-time position

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