Do you enjoy working in the food and beverage industry? Are you a natural leader? Does history, animals, and connecting with people excite you? Consider applying for our Food & Beverage Manager position to experience this magical place within our historical Reception and Restaurant building that was built in 1877. 

As a member Sea Shadows Inn Management LLC, the Food & Beverage Manager at 5200 Restaurant & Lounge will interact with guests, leading management and staff, to ensure a world class guest experience by providing personal, hospitable and knowledgeable food and beverage service. 

ESSENTIAL JOB FUNCTIONS:

  • Promote a positive, warm, professional, and unique dining experience for all guests
  • Possess a thorough knowledge and understanding of hotel operations, property grounds and history, amenities, restaurant operations, local destinations, events and transportation information 
  • Provide on-floor, dining room leadership during service to ensure a seamless guest experience is coordinated between the FOH and BOH
  • Manage all communication and planning with guests and staff involving but not limited to: Large groups, third-party amenities, unique guest requests, guest allergies, and guest recoveries
  • Lead and support the In-Room-Dining Program (IRD) and early-departure breakfasts (EDB)
  • Create, manage and ensure that all service, training manuals and SOP’s are up to date
  • Support and monitor staff; conduct 90-Day Performance Reviews, Annual Performance Reviews, and Disciplinary Action Forms and Performance Improvement Plans as needed
  • Manage recruiting and hiring process with Human Resources, Executive Chef, General Manager
  • Manage scheduling and payroll related duties such as time cards and tip reports
  • Support the financial viability of the food & beverage operations, meeting and/or exceeding budget goals
  • Foster a culture of support, encouragement, teamwork, innovation, creativity and professionalism while leading by example with effective communication and ongoing staff development and support

ESSENTIAL WORK SKILLS:

  • Ability to analyze guests needs
  • Work successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds
  • Multitask while paying attention to detail and completing tasks in a timely manner
  • Strong organizational skills, self motivated, team player and detail oriented
  • Basic computer skills and knowledge of POS and Microsoft Suites 
  • Familiar with online reservations system 
  • Continual interest in staying up to date with food, wine and fine dining trends
  • Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike
  • Flexible work schedule with open availability for holidays, weekdays, and weekends; can adjust to the needs of the guest and service staff
  • Well-groomed, professional image and appearance as outlined in Employee Handbook

MINIMUM EDUCATION & EXPERIENCE: 

  • Must have a High School diploma; college or secondary education preferred
  • Must have at least 3 years of restaurant manager or restaurant director experience in a refined dining establishment 
  • Ability to obtain CA Food Handler Permit within 30 days of hire
  • Proven track record of providing a unique guest experience

PHYSICAL REQUIREMENTS:

  • Ability to use repetitive hand and body motions on a regular basis (such as grasping, writing, typing, listening, hearing and visual acuity)
  • Ability to stand and walk for extended periods of time on varying ground levels with stairs on a regular basis
  • Must be able to lift 50 lbs., and be able to bend, stoop, stretch, climb and squat frequently to fulfill a range of manual tasks

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be working within a well to dimly-lit work space and may be exposed to outside weather at times. Business levels may require a fast work pace within a humid, warm, and odorous cooking environment. Exposure to colder refrigerator, freezer, and storeroom temperatures for short periods of time as well as slippery floors and hot grease. The noise level in the work environment is usually moderate. 


ABOUT US: Situated on 37 oceanfront acres draped in cypress, eucalyptus, and lavender, Heritage House Resort & Spa is truly paradise on the Pacific. Our award-winning resort is more than a place to work. It is an opportunity to connect with people and nature. As an employee, you'll enjoy working with a team of hospitality professionals who are dedicated to welcoming and sharing this special place with our guests. 

This is a management position
This is a full time position

Visit Careers at Heritage House Resort and Spa

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