Join our Team of Employee Owners as a Customer Care Advocate!
We are seeking a customer care candidate who enjoys working with people in a fast-paced, team-oriented environment. Major job duties include answering the phone, replying to emails and web chat messages from customers. Those who possess a courteous demeanor and take pride in their customer service skills are encouraged to apply today. If you are seeking rewarding work in a growing company where others care about your future and want you to be successful, we invite you to come grow with us at our corporate headquarters in Jupiter.
Note: We care about your health and safety. The position will be on-site, temporarily in a private office.
This full-time position involves fielding incoming calls and emails. No outbound telemarketing. With a 40-hour workweek, shifts may be as early as 8:00 a.m. to 4:30 p.m. or as late as 9:30 a.m. to 6:00 p.m. There are no night or weekend shifts and employees get all major national holidays off.
- Motivation, enthusiasm and a learner's mindset
- Excellent verbal and written communication skills
- A nurturing attitude and problem-solving ability
- Superior time management skills
- Knowledge of standard computer programs
- Ability to type 30+ WPM
- Supervisory skills are a plus
This is a unique opportunity to start at the first level and work your way up!
- Competitive Salary
- Performance-based Quarterly and Annual Bonuses
- Paid Volunteer Time Off
- Paid Personal Time Off
- Paid National Holidays
- Medical insurance for employee plus family that includes dental and vision (up to 85% paid by the company)
- Employee Stock Ownership Plan (ESOP)
- 401K Saving Plan
- Discounts on Company Products
ABOUT LIFE'S ABUNDANCE
At Life’s Abundance, we put people first — in fact, that principle is hard-coded into the way we do business. As a Certified Evergreen company, we have found that nurturing a workforce motivated by our mission and culture builds a rock solid foundation. We take care of our people, and they take care of our customers, distributors, communities and families. Our culture is an investment in a stronger company, which in turn strengthens the world at large.
Our inclusive culture sprung from the seeds planted by our first CEO, who is a woman. This vision is fully realized in the diversity represented within our company today. Our current CEO hails from Trinidad and we have several women and minorities in leadership positions. Our staff come from a multitude of cultures and backgrounds. We embrace the diversity of thought, ideas and humanity represented across all of our departments. Guided by our Core Values, we come together in our common Purpose of empowering people - employees included - and pets to live happier, healthier lives.
Privately held and 100% employee-owned, Life’s Abundance is positioned for long-term growth that benefits the whole team. If you’re an energetic, collaborative person who wants to help others live their best lives, we want to hear from you.
Department: Customer Care
This is a non-management position
This is a full time position