San Diego County Credit Union (SDCCU) is San Diego's largest and most prominent financial institutions. The organization has been voted BEST Places to Work on multiple occasions! 

With an asset size of over $10 billion, SDCCU has an immediate opening for a Vice President, Digital Experience, reporting to the EVP, CXO and Digital Channels.

The Vice President, Digital Experience, will oversee the organization's growth of Digital Channels by engaging with business units, the Information Technology team, and vendors and leveraging best practices to ensure Omni-digital delivery of products and services that align with SDCCU strategic goals.  

The incoming leader will develop and implement digital channel strategies and calculated methods to position the organization's current and future Omni-digital needs. The Vice President of Digital Experience will also need to design and assemble Key Performance Indicators along with other performance measurements like Net Promoter Scores, app ratings, and Call Center Metrics. This individual will collaborate with IT to develop suggestions for digital platforms, usability, and technology adoption, such as website design and online banking solutions, libraries and frameworks, and automated testing technology stacks.

A Bachelor's Degree in Finance, Engineering, or related field, MBA preferred. A minimum of five years of experience with online banking product management, managing application development, or related technical experience. Knowledge of schema design, developing data models, and proven ability to work with complex data is required. Must have financial institution experience.

This is a management position
This is a full time position

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