Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work.  We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE:    Human Resources Generalist
STATUS:                  Non-Exempt
DEPARTMENT:        Human Resources
REPORTS TO:         Supervisor of Human Resources Department

CHARACTERISTICS OF THE JOB:   Perform all aspects of human resources through a subordinate role.  Under the leadership of a department supervisor, position is directly and/or indirectly responsible for HRIS, HR compliance, Benefit administration, Leave of Absence and Accommodation functions, Recruitment activities and Employee relations.  As part of the HR team will lead agency culture through personal customer service while demonstrating a high level of integrity and complete confidentiality.


HRIS System:
  • Learn and manage configuration, content and training of HRIS, including Employee Self Service 
  • Enter all information into the HRIS system including new hire, changes, and terminations
  • Perform HRIS data integrity audits against employee records; correcting inaccuracies and discrepancies
  • Maintain HR systems, policies, procedures and forms to ensure legal and accreditation compliance
  • Assume tasks resulting from employment verification process in response to business, banking, and unemployment inquiries
  • Track and report on status of performance reviews, corrective actions and performance improvement plans
  • Review job descriptions annual, update when necessary
  • Maintain and organize all EEO documents
  • In conjunction with Supervisor, develop and maintain Affirmative Action Plan, ensure accurate and timely EEO and 5500 filings
  • Embrace leadership role in Affordable Care Act compliance
Benefit administration:
  • Present and manage open enrollment process for all new hires, at New Hire Orientation and annually following benefit insurance renewals
  • Coordinate health, life and disability insurance enrollments with third-party administrator and communicates with service providers concerning routine administration of programs
  • Ensures compliance with COBRA guidelines by preparing letters and other paperwork as required; including communicating insurance premium collections to accounting monthly
  • Train HR Coordinator on receiving and recording COBRA insurance premium payments
  • Support agency retirement plan Administrator in communications with employees, former employees, auditors and plan provider, as needed
Leaves of Absence and Accommodation Requests function:
  • Administration of all employee leave of absence requests (Protected, Unprotected, FMLA, CFRA, PDL, military, etc.) including correspondence with employees, maintaining logs and proper medical documentation to support short-term and long-term disability.
  • Ensure accurate, timely communication with payroll to ensure employees receive the correct compensation and benefit coverage, i.e. coordinated benefits, use of accruals, etc. during leave of absence
  • Coordinate and track all accommodation requests
  • Responsible for Return-to-Work program. Ensure compliance with all federal, state and local laws. Work proactively with employee and supervisor to verify their return to work and completion of all required documentation. 
Recruitment and Hiring activities:
  • Participate in job fairs, career center activities, interviewing panels, eligibility testing panels as requested
  • Support HR Coordinator in ensuring timely processing of pre-employment paperwork, references, backgrounds and screenings when necessary
  • Engage in on-boarding process as determined is appropriate and needed
Employee Relations:
  • Serve as resource to employees and managers providing response to human resource related questions and inquiries.
  • Organize, track and report on status of training and disciplinary activities
Ancillary Functions:
  • Back up payroll position
  • Maintain knowledge of legal requirements and governmental reporting regulations that affect the Human Resources functions
  • Conduct research, analyze data, and prepare recommendations on assigned projects and tasks
  • Submit relevant reports in a timely manner
  • Conduct self in a professional and ethical manner.  Maintain unquestionable confidentiality of all data and human resource related matters.
  • Adhere to all organizational policies and procedures.
  • Participate in employee investigations as directed.
  • Perform additional responsibilities as assigned.

  • High School diploma or equivalent required.  Secondary education desired.
  • Minimum 3 years equivalent experience required.
  • Human Resources Certificate and/or PHR/SPHR Certification desired.
  • Demonstrable knowledge of assigned functional areas, including HRIS
  • Ability to work independently
  • Ability to effectively organize multiple priorities, and meet agreed-upon deadlines
  • Aptitude for providing exceptional customer service to employees, co-workers and vendors while maintaining strict confidentiality
  • Excellent interpersonal skills and the ability to interact effectively with a diverse population
  • Excellent oral and written communication skills. Ability to understand, speak and be understood in English. Bilingual English and Spanish preferred.
  • Demonstrable Basic skills in Microsoft Word, Excel, PowerPoint, Outlook
  • Ability to perform effectively and cooperatively as part of a team
  • Skills in observation, assessment, problem solving, and exercising sound judgment and tact
  • Ability to independently travel to various worksites, as assigned. If by personal vehicle, must possess valid California drivers’ license, proof of auto insurance and be insurable under agency policy.

WORK ENVIRONMENT:  Carpeted, tiled, linoleum and concrete walking surfaces. Central Air/Heating with overhead lighting.  Constant exposure to moderate business office noise levels, such as office machines, conversations, foot traffic, and some (less than 1/3rd) exposure to moving mechanical parts, fumes, toxic chemicals, airborne particles, and risk of electrical shock.

PHYSICAL REQUIREMENTSStanding/sitting intermittently throughout work shift; repetitive finger movements with frequent computer use; limited bending/stooping. Good visual acuity.  Ability to regularly lift and move 10 pounds and occasionally lift and move up to 25 pounds.

Minorities and People with Disabilities are encouraged to apply.

Department: Administration
This is a full-time position

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