EIGHT TIMES VOTED BEST PLACE TO WORK SONOMA COUNTY, INCLUDING 2016 THROUGH 2020!
Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work.  We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE:          Jewelry Specialist
STATUS:                        Non-Exempt
DEPARTMENT:             E-commerce/ShopGoodwill


This position has a starting pay of $16.50 per hour

CHARACTERISTICS OF THE JOB: Manages all eCommerce incoming jewelry inventory, answers appropriate customer inquiries, also posts only items as determined by the Cyber Store Business Manager.

PROVIDES SUPERVISION TO: None, provides direction to staff working in jewelry only

RESPONSIBILITIES - ESSENTIAL FUNCTIONS:
  • Selects and sorts only jewelry items to post online per agency procedures.
  • Completes all receiving records and complies  with Loss Prevention procedures.
  • Sorted items are placed on emptied carts and made ready for photography staff.
  • Provides additional assistance and direction to posting staff as needed.
  • Research the value of the item, per all current procedures.
  • Photograph jewelry, edit photos, write an accurate and meaningful description, post photos and descriptions onto the auction website following all set rules.
  • Maintain all appropriate jewelry storage shelves once items are posted.
  • Answers basic customer inquiries regarding item presentation.
  • Service pick-up orders when available.
  • Weekly removal of all unsold jewelry items and overdue items, per all current procedures.

ANCILLARY FUNCTIONS:
  • Organize jewelry area for optimal production flow.
  • Clean jewelry items as able to maximize presentation.
  • Readies paid jewelry items for shipper.
  • Assist shipper with packing and shipping jewelry items when necessary.

QUALIFICATIONS:
  • Ability to identify unique and collectible jewelry items, knowledge of important terms and able to identify different types of Jewelry per company procedures.
  • Ability to use PC computer quickly & competently
  • Ability to understand basic HTML use on a PC computer
  • Ability to speak, read and write in English
  • Ability to communicate effectively with supervisors, coworkers, customers and donors
  • Ability to type at least 30 wpm

WORK ENVIRONMENT: Open office environment with overhead lighting; cement floors; constant exposure to low level office noises & dust. Indoor weather conditions ranging from 60 to 80 degrees. Regularly work with items that may be dirty or dusty. Exposure to cleaning products.

PHYSICAL REQUIREMENTS: Ability to bend at the waist to pick up items from bins, carts and shelves.  Ability to lift up to 25 pounds.  Ability to place items on shelves by reaching over head, squatting or kneeling, depending on the shelf height.  Ability to move items using a hand truck or 4-wheel cart.

IMMEDIATE SUPERVISOR:  E-commerce Manager

Minorities and People with Disabilities are encouraged to apply
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Department: Retail Stores
This is a full-time position

Visit Careers at Goodwill - Redwood Empire

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