Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work.  We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE:    Job Coach/Trainer 1
STATUS:                  Non-Exempt 
DEPARTMENT:        Employment and Training
REPORTS TO:         Program Manager (FFS/DOR)

This position has a starting pay of $16.00 per hour

CHARACTERISTICS OF THE JOB:  The Job Coach/Trainer will conduct on-the-job training in the naturally occurring environment, or other community based locations.  Work assignments will be based on the needs of the program, and the client.


  • Perform one to one training functions with clients.
  • Implement targeted training techniques to help client learn specific tasks.
  • Conduct task analysis, arranging all tasks into sequential teachable components.
In a work setting:
(1) Monitor and teach work related skills and behaviors such as appropriate communication, on-task behavior, grooming, and appropriate social interactions.
(2) Identify employer or consumer concerns and try to resolve potential problems without intruding on the employee/supervisor relationship.
(3) Ensure that task is completed according to the standard established for that task.
  • Prepare all reports and plans needed for the client annual meeting with the Regional Center.
  • Enter all job coaching hours with each client into mass services on Support 2020 case management system on the same day of services.
  • Case note all job coaching and visits with each client in a timely manner on the same day of services.
  • Responsible for implementing a strategy to achieve the monthly hours requirement for Supported Employment clients based on plan goals and program expectations.
  • Responsible for communicating with Regional Center counselors, care providers, client family members and GIRE supervisor.
  • Identify and implement appropriate fading strategies.
  • Participate in staffing with referral counselor or other professionals providing services to clients.
  • Responsible for reviewing the participant handbook with each consumer annually.
  • Responsible for providing clients with satisfaction surveys on an annual basis.
  • Represent Agency in a courteous and professional manner at all times.
  • May conduct travel training and/or site duties to maintain client’s job (e.g. purchase clothing, equipment, develop personal schedule, etc.
  • Ability to travel to consumer worksite. Most travel is within a 30 mile radius of the corporate office.
  • Reports out weekly to supervisor on client progress and status on billable hours.
  • Complete and submit all required reporting forms, including time sheet in a timely manner.
  • Complete all client paperwork with accuracy and attention detail. Client consent forms will be completed annually.
  • Adhere to company policies and safe work practices.
  • Perform other job related duties as assigned by the supervisor.
  • Possess knowledge of the Lanterman Act as it relates to your job and clients receiving services.

  • Report regularly to the Supervisor on the clients’ progress.
  • Maintain an organized work schedule that is conducive to delivering all authorized client services.
  • Complete and submit all required reporting forms, including hours worked in a timely manner.
  • Perform other job related duties as assigned by the Supervisor.
  • Adhere to company policies and safe work practices.

  • Experience in working with persons with Developmental Disabilities.  Additional experience in working with persons with Mental Illness, and/or Head Injuries is preferred.
  • Knowledge of Behavior Modification and Techniques.
  • Have the ability to conduct a Task Analysis.
  • Have the ability to develop appropriate Teaching Aids, and suggest Accommodations or Assisting Devices when needed.
  • High School Diploma or equivalent.
  • Understanding of Independent Living Skills, and/or Competitive Work Standards, with employer perspectives and expectations.
  • Willingness and ability to train a variety of skills in varied environments, with different physical demands.
  • Patience, reliability, problem solving ability, as well as diplomacy and negotiation skills.
  • Willingness to accommodate a flexible work schedule.  On occasion, it may be necessary to work on a weekend, or in the evening.
  • Excellent oral and written communication skills.
  • Have the ability to interact professionally with a wide variety of individuals.
  • Access to your own transportation.
  • Valid California Driver License, clean DMV record, and current California auto insurance.
  • Knowledge of the Lanterman Act and delivery of services to people with disabilities.

WORK ENVIRONMENT:  This depends wholly on the setting in which the training is to take place.  Each has a variety of factors that should be acknowledged, including variable noise and dust levels, varying temperatures, lighting, and ground surfaces.

PHYSICAL REQUIREMENTS:  This depends on the training site, and skills being trained.  You will be standing, sitting, bending, stooping, lifting, grasping, and stretching.  You must have visual capabilities. Vehicle travel is required.

Minorities and People with Disabilities are encouraged to apply

Department: WFD - Workforce Development
This is a part-time position

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