Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work.  We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE:     Job Coach/Trainer 1
STATUS:                   Non-Exempt 
DEPARTMENT:         Employment and Training
REPORTS TO:          Program Manager (FFS/DOR)

This position has a starting pay of $14.00 per hour with 0-25 hours per week

CHARACTERISTICS OF THE JOB:  The Job Coach/Trainer 1 will conduct on-the-job training in the naturally occurring environment, or other community based locations.  Work assignments will be based on the needs of the program, and the consumer.


  • Perform one-on-one training with the consumers.
  • Complete all consumer intake paperwork and identify program plan goals.
  • Demonstrate positive work behavior and interactions to each consumer.
  • Using a variety of teaching strategies, help the consumers learn particular tasks.
  • Adapt coaching style to meet the needs of each consumer.
  • Modify tasks as needed to meet consumer needs and track all modifications for case note documentation.
  • Maintain strong behavior observation skills while working with each consumer.
  • May conduct a Task Analysis, arranging all tasks into sequential, teachable components.
  • In a work setting:
    1. Monitor and teach work related skills and behaviors, such as appropriate communication, on-task behavior, grooming, and appropriate social interactions.
    2. Identify employer or consumer concerns and try to resolve potential problems without intruding on the Employer/Supervisor relationship.
    3. Ensure that tasks are completed according to the Standards established for that task.
  • Provide the consumers with Satisfaction Surveys on a regular basis to be determined by the individual’s Plan.
  • Ensure that case notes include feedback on program goals, consumer shift, punctuality and any anomalies.
  • Case note documentation to be completed on a daily basis.
  • Represent the Agency in a courteous and professional manner at all times.
  • Interact with employers, family members and counselors as needed in an appropriate and professional manner.
  • Assist with conducting consumer focus groups or other consumer meetings as needed.
  • Provide input on consumer Work Adjustment Training evaluations.
  • Ability to travel to consumers’ worksites.  Most travel is within a 30-mile radius of the Corporate Office.
  • Attend quarterly Job Coach Meetings.

  • Report regularly to the Supervisor on the consumers’ progress.
  • Complete and submit all required reporting forms, including hours worked in a timely manner.
  • Identify and implement appropriate Fading Strategies.
  • May participate in staffing with the Referral Counselor, or other Professionals providing Services to consumers.
  • Adhere to Company Policies.
  • Perform other job related duties as assigned by the Supervisor.
  • Work harmoniously with fellow Job Coach/Trainers to cover the department as needed.
  • Attend monthly Safety meetings & complete assigned safety trainings

  • Experience in working with persons with Developmental Disabilities.  Additional experience in working with persons with Mental Illness, and/or Head Injuries is preferred.
  • Knowledge of Behavior Modification and Techniques.
  • Have the ability to conduct a Task Analysis.
  • Have the ability to develop appropriate Teaching Aids, and suggest Accommodations or Assisting Devices when needed.
  • High School Diploma or equivalent.
  • Understanding of Competitive Work Standards, with employer perspectives and expectations.
  • Willingness and ability to train a variety of skills in varied environments, with different physical demands.
  • Patience, reliability, problem solving ability, as well as diplomacy and negotiation skills.
  • Willingness to accommodate a flexible work schedule.  On occasion, it may be necessary to work on a weekend, or in the evening.
  • Excellent oral and written communication skills.
  • Have the ability to interact professionally with a wide variety of individuals.
  • Ability and means to travel to various work sites as needed.
  • Must possess valid California Driver’s License if driving own car on company business or to drive a company vehicle. Proof of liability and property damage insurance on vehicle used is required.

WORK ENVIRONMENT:  This depends wholly on the setting in which the training is to take place.  Each has a variety of factors that should be acknowledged, including variable noise and dust levels, varying temperatures, lighting, and ground surfaces.

PHYSICAL REQUIREMENTS:  This depends on the training site, and skills being trained.  You will be standing, sitting, and bending, stooping, lifting, grasping, and stretching.  You must have visual capabilities.  May be required to lift and carry up to 25 pounds.  Vehicle travel is required.


Minorities and People with Disabilities are encouraged to apply.

Department: WFD - Workforce Development
This is a part-time position

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