POSITION TITLE:    Peer Support Specialist (Consumer Driven and Operated Programs)
STATUS:                    Non-Exempt
DEPARTMENT:        Workforce Development
 
1.         CHARACTERISTICS OF THE JOB:
Under supervision, the Peer Specialist provides support and wellness/recovery services to peers (consumers of mental health services) at the Wellness & Advocacy Center and in the community.
                                                                                                                                              
2.         PROVIDES SUPERVISION TO:  None
 
3.         RESPONSIBILITIES-ESSENTIAL FUNCTIONS:
  • Work one-to one with members to encourage goal-setting and progress.
  • Conduct self-help, support, and educational groups as a peer facilitator.
  • Use a strengths-based perspective with members to encourage self-determination, empowerment, personal growth and positive choices.
  • Actively seek out, socialize with, and offer support to prospective and current members.
  • Evaluate potential members’ suitability for Center services and conduct sign-up interviews.
  • Provide tours of the Center for Community members, providers and interested parties.
  • Become knowledgeable about disability resources and income benefits on the County, State, and Federal level.
  • Learn about local agencies and opportunities in the areas of housing/food/clothing/ employment/education/recreation/counseling and self-help groups outside the Center
  • Utilize the above knowledge to provide referrals and “warm handoffs” to local agencies and service providers.
  • Maintain a daily/monthly log to record one-to-one peer counseling and resource assistance given to members.
  • Investigate and inform staff on current and innovative peer self-help practices.
  • Participate in one-to-one instruction, group trainings, webinars, and conferences related to peer specialist work.
  • Other duties as assigned.
 
4.         ANCILLARY FUNCTIONS
  • Adhere to all company policies and procedures
  • Conduct self in a professional and courteous manner at all times
  • Perform other job related duties as assigned by your supervisor.
5.         QUALIFICATIONS
  • Self-identification as a mental health services consumer.
  • Comprehensive training on Peer Counseling techniques (with instructor recommendation), and/or:1+ year experience as a volunteer or paid staff  in mental health or related field.
  • 1+ year in-depth self-recovery work and (if applicable) abstinence from substance abuse.
  • Interpersonal flexibility and excellent social skills.
  • Dedication to preserving and advancing the rights and abilities of persons with lived mental health experience.
  • Willingness to accept supervision, training, and a continual learning process.
  • Ongoing commitment to own mental health recovery and personal growth.
  • Computer and Internet literacy (working knowledge of MS Office suite preferred).
  • Active contribution to a warm friendly and positive environment.
  • Communicate effectively in person, on the phone, and via email.
  • Work consistently as a participating team member.
  • Knowledge of the client/consumer self-help movement.
  • Knowledge of the purpose, population and mission of the Wellness and Advocacy Center.
 
6.         WORK ENVIRONMENT:
Clean office environment, temperate climate, overhead lighting, and low to moderate noise level.
 
7.         PHYSICAL REQUIREMENTS:
Standing/sitting intermittently throughout day. Continuous and repetitive grasping and finger movements to use computer. Physical bending/stooping/lifting/walking. Vehicle  travel, visual and hearing skills required.
 
8.         IMMEDIATE SUPERVISOR:
            Assistant Manager

Department: WFD - Workforce Development
This is a part-time position

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