Overview
  • Job Title:  Dispatcher and Operations Analyst
  • Company:  Compost Crew
  • Position type: Full-time
  • Location:  Rockville, MD
  • Travel required:  No
  • Salary:  Competitive salary commensurate with experience; equity available for the right candidate
  • Benefits: Medical, life, 401K, discretionary bonuses

Responsibilities
  • Manage and dispatch routes to drivers daily.  Ensure all stops and deliveries are dispatched correctly to available truck and driver per schedule.
  • Work with customer service and drivers to creatively problem solve potential route and dispatch adjustments necessary throughout the day.
  • Monitor route status to ensure route completion and performance.  Solve potential problems proactively.
  • Lead route optimization, establishment of new routes, and updating existing routes as needed. 
  • Monitoring and evaluation:  manage spreadsheets and other reporting tools to assess operational performance, productivity, and profitability. 
  • Support constant innovation by identifying and helping implement process and technology improvements.
  • Support operations manager with driver and vehicle scheduling, assessing driver performance, and other operational tasks.

Key Requirements
  • Minimum 2-3 years in routing or dispatch role, preferably in waste management industry.
  • Highly proficient with IT, including a variety of apps, spreadsheets, and other tools.
  • Attention to detail.
  • Disciplined approach to routine tasks, combined with the ability to identify and propose solutions for processes that need to be improved. 
  • Flexibility to work on tasks that may vary throughout the work week.
  • Ability to work as a team to provide the best of class service to our customers.
  • Enthusiasm for protecting the planet and reducing waste.

Department: Operations
This is a non-management position
This is a full time position

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