Purpose/Summary

Responsible for outbound and inbound shipping operations within the defined facility. Will provide leadership, set a positive example, ensure work disruption is at a minimum, and actively lead the completion of the daily workload. In addition to coaching associates to achieve production and meet quality standards, the Shipping Manager will be responsible for conducting team meetings, monitoring and tracking productivity performance, and documenting and assessing associate performance.



Work Environment

Professional Warehouse Office Environment with frequent visits to Climate-controlled or Non-climate-controlled Warehouse Environment

                                                                                
Essential
Functions
Accountable for leading the Shipping associates to deliver business results needed to meet Business Plan objectives while maintaining the desired company values.
  • Supervises all outbound associates, assigns tasks and duties on a daily basis
  • Responsible for training and coaching of all assigned associates
  • Comply with all safety standards and policies to assure a safe and hazard-free workplace
  • Additional duties and projects as assigned by operations manager and director
  • Responsible for working with Customer Service to assist in resolving issues related to order fulfillment and shipping complaints
  • Document and maintain shipping procedures
  • Work with other supervisors & team leads to evaluate and adjust shipping capacity in order to maintain proper balance and work flow to meet daily deadlines
  • Provide timely and accurate feedback to direct reports
  • Maintain associate’s records (attendance, coaching, development, training…)
  • Must have train, coach, and mentor experience, attitude, and philosophy
  • Performs other related duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Qualifications (Experience Level, Education, etc.)
 
  • High School Diploma Required, Associates Degree Preferred
  • 3-5 years supervisory experience in a warehouse/distribution position
  • Extensive FedEx Ship Manager and UPS Worldship experience. Batch download/upload experience a plus
  • Strong knowledge of international shipping requirements
  • Oracle and Epicor experience a plus
  • Excellent verbal & written communication skills
  • Must have flexibility to work overtime, including weekends/holidays when necessary
  • Strong abilities with all Microsoft Office programs
  • Proven leadership skills are a must with an emphasis on excellent communication and organization skills, employee development skills, and team building. Ability to recruit, retain, motivate, develop and recognize a team of diverse individuals
  • Strong analytical, problem-solving, and decision-making skills with the ability to drive results
  • Ability to operate on tight deadlines with multiple priorities that are subject to frequent changes.
  • retain, motivate, develop and recognize a team of diverse individuals
  • Strong analytical, problem-solving, and decision-making skills with the ability to drive results
  • Ability to operate on tight deadlines with multiple priorities that are subject to frequent changes.


 

This is a management position
This is a full time position

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