digital content manager - Providence, RI

Job Summary:
The digital content manager will be a member of our digital team and will have the primary responsibility of entering and editing content on our clients’ websites, both during website build projects and on an operational basis on live websites. The content will include images, videos, blog posts, corporate website articles, press releases, PDFs, social media and marketing copy.  Additionally, this role includes routinely pulling website analytics data and offering data-driven recommendations to the team’s user experience and/or engineering members for potential site adjustments/enhancements.
Responsibilities include:
  • Load and publish content for clients’ websites (Drupal 7 and 8), working with developers and editors to ensure quality
  • Pull analytics data to learn how users interact with the managed sites
  • Ensure all digital content are sufficiently complete to addressSearch Engine Optimization and WCAG 2.0 Level AA accessibility standards adherence
  • Support the quality assurance process, helping to identify and fix publishing issues

Required experience:
  • Use of website content management systems
  • Demonstrated excellence in organizational skills with the ability to be engaged in multiple projects with tight deadlines while simultaneously meeting clients’ needs from an operational standpoint on live sites
  • Analysis of social and website metrics, including associated recommendations
  • Exposure to content marketing tactics, such as SEO, digital advertising, and social media marketing

Desired experience:
  • Drupal 7 / 8 content management
  • Undergraduate degree in marketing or communications
  • Working experience with Google Analytics, Adobe suite (XD, Illustrator, Photoshop)

Our culture rewards:
  • Energy, creativity, and enthusiasm
  • Ability to work autonomously or in groups
  • Team-based leadership
  • A good sense of humor
  • A passionate commitment to serving clients, co-workers, and community
  • Loyalty and integrity

This is a non-management position
This is a full time position

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