Role Summary
Join our team and become one of the authors of our story. As part of the Auberge family, you will be responsible for all technology operations at the resort. With guidance and support from the Regional Director of Technology and Auberge Home Office, you will lead IT budgeting, procurement, installation, configuration and maintenance and support. You will oversee all aspects of the property technology infrastructure managing various technology partners. 

Key Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:
  • Work with the management team to set a long-term technology plan with measurable goals and objectives.
  • Assist department heads with identification and implementation of technology solutions that advance operational efficiency and guest satisfaction.
  • Identify, set up and install new hardware and software. Maintain all inventory.
  • Meet all compliance requirements including PCI, CCPA and emerging CCPR.
  • Negotiate and manage all hardware and software purchase and support contracts in partnership with the Regional Director of IT.
  • Educate team members on technical concepts, applications and services.
  • Maintain resort-wide Local Area Network.
  • Manage cybersecurity requirements.
  • Provide first-line software and hardware support for all users on all company approved devices.

Required Qualifications
  • Five years of technical experience in hospitality or a customer centric field.
  • Well organized and able to work independently.
  • Strong business acumen.
  • Ability to work through problems systematically.
  • Able to work in a fast-paced environment with multiple deadlines and quick turnarounds.
Desired Qualifications
  • Advanced understanding of Group Policy/Active Directory Management and Windows System Components. 
  • Comprehensive experience with Google Workspace.
  • A+, MCP or equivalent certifications.

Our Company
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts, with 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies, and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. 

The successful candidate will have a general understanding of Solage, the Hospitality industry and this position.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 

Department: Finance
This is a management position
This is a management positions position

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