Role Summary
Join our team and become one of the authors of our story. As part of the Auberge family, the Esthetician will act as Ambassador to the ENRICH culture of Spa Solage and to the service standards of Spa Solage.  

Key Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

  • Provide all facial and waxing treatments as outlined in Solage Calistoga protocol manual.
  • Available to work holidays, weekends and evenings as needed.
  • Attend provider training and meetings as scheduled.
  • Maintain helpful, cooperative relations with co-workers.
  • Assist in establishing and maintaining standard of excellence in professional image and service.
  • Use products within guidelines set in the policy/procedure manual.
  • Proper use of all spa facilities and equipment as outlined in the policy/procedure manual.
  • Accurately communicate information regarding guest history to Spa Coordinators for input into Book4Time.
  • Follow-up with the Director of Spa of Spa Operations on all comments, concerns and suggestions made by staff members and resort guests.
  • Explain and promote all spa and resort facilities, services and activities.
  • Keep the work area clean and neat at all times.  Maintain sanitation as regulated by the State Board of California.
  • Assist other departments within the spa whenever necessary and available
  • Responsible for adhering to Solage Calistoga associate handbook and Solage Calistoga Policy/Procedure manual.

Required Qualifications
  • Esthetician license issued by California Board of Barbering and Cosmetology.
  • Minimum 1 year experience as an esthetician. Resort experience preferred. Hydrafacial Certified preferred. Luxury retail cosmetics experience preferred. 
  • Ability to provide all Solage Calistoga facial treatments and waxing services as outlined in Solage Calistoga Policy/Procedure Manual.
  • Ability to clearly and pleasantly communicate, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone.
  • Ability to input and access data in a computer.
  • Ability to maintain discretion and confidentiality of all guest and resort information.
  • Ability to promote positive relations with all guests and co-workers.
  • Ability to be well organized, maintain concentration, think clearly and follow through.
  • Ability to learn, remember, provide and adhere to all facial treatments and waxing procedures as outlined in Solage Calistoga Policy/Procedure manual.
  • Able to identify a wide range of symptoms and disorders.
  • Ability to assist the guest in selecting services to best aid in attaining their goals while at the spa.
  • Ability to educate/advise clients on skincare products and regimens most suited to their skin type.
  • Ability to work cohesively with other departments and co-workers as part of a team.

Physical Demands
  • Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.  
  • Constant need to perform the following physical activities: grasping, turning, finger 
  • dexterity. 
  • Occasionally need to stand for long periods of time.    
  • Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.


Our Company
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts, with 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies, and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. 

The successful candidate will have a general understanding of Solage, the Hospitality industry and this position.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Spa

Visit Careers at Solage

Personal Information









Attachments

Other Information