Company & Property Description
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Solage, Auberge Resorts Collection, redefines “fun” in the heart of California wine country with 89 design-focused and environmentally conscious studios, each featuring complimentary cruiser bicycles for guests use and a 130-foot landmark swimming pool. A local favorite and destination for foodies, the resort is home to acclaimed signature restaurant Solbar, which offers a living menu that has no borders and is guided by the seasons. The award-winning Spa Solage offers 20,000 square feet of health and wellness with 14 treatment rooms, Bathhouse, state-of-the-art gym and a Yoga & Movement Studio with complimentary daily fitness classes.

Role Summary
The Napa Pantry Attendant has overall responsibility for maintaining proper levels of inventory in guest room Napa Pantries to ensure guest satisfaction and for properly storing and securing all Napa Pantry inventory and supplies. The Napa Pantry Attendant is responsible for restocking the in-room mini-bars throughout the resort's 100 guest rooms in accordance with resort and departmental standards.  May also provide periodic assistance to the Room Attendants and Housepersons as needed or requested.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Provide guests with a fully-stocked and well-maintained Napa Pantry on a consistent basis throughout their stay.

  • Stock the Napa Pantry cart with the necessary items in order to maintain the par level on a daily basis.

  • Ensure products in Napa Pantry are not expired and take the proper procedure to remove those products as necessary

  • Maintain the highest level of customer service and display professionalism at all times

  • Properly complete, maintain and track inventory in assigned storerooms

  • Report all Napa Pantry concerns to management including any guest issues

  • Responsible for maintaining the Napa Pantry storage in terms of par stock, stacking, and cleanliness

  • Uphold the privacy of hotel guests at all times while performing their duties


Required Qualifications

  • Able to use computers and POS (point of sale) systems
  • Must be able to multitask and prioritize departmental functions to meet deadlines
  • CA Food Handling Card required (within 30 days of hire)
  • Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat, and lift up to 50 lbs

  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

  • Must be able to push and pull carts and equipment weighing up to 50 lbs. on a regular and continuing basis.

  • Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. 

If you feel that our approach is aligned with your own passions and beliefs, we look forward to your application to speaking with you about becoming part of our family.

 

Solage is an Equal Opportunity Employer, M/F/D/V. Solage provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Solage complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: In Room Dining
This is a hourly positions position

Visit Careers at Solage

Personal Information









Attachments

Other Information