Elma Electronic Inc. is a global leader and industry innovator in advanced embedded computing solutions. Our products and integrated platforms are based on a set of modular building blocks such as, precision hardware components, rotary switches, and embedded computing boards.

As a global organization, we stay close to our customers and partners worldwide with sales, design and manufacturing facilities across three continents. 

Your Solution Partner.

We have an immediate opening for a temporary RMA Coordinator in our Fremont, CA facility. As an RMA Coordinator, you will be responsible for providing customer support for the processing of all returns and repairs.

Major tasks will include:
  • Process returns and repairs including scheduling repairs
  • Creating work orders and return material authorizations
  • Issuing credit memos
  • Resolving invoicing issues
  • Tracking shipments and tracking material availability for repairs
  • Other various duties as assigned

Requirements include:
  • AA/technical certification or diploma required
  • Min. 3-5 years of experience required
  • PC literate with experience in MS Word, Excel and database programs
  • Knowledge of ERP and CRM database, preferably Microsoft Dynamics AX
  • Excellent customer service and communication skills
  • Ability to multi-task
  • Ability to work independently and as part of a team
  • Excellent organizational skills with meticulous attention to details
  • Ability to function successfully in fast paced, high pressure environment
  • Ability to understand warranty terms 
  • Some accounting aptitudes
Elma offers a competitive salary and benefits package.
Elma Electronic Inc. is proud of our diversity and equal employment opportunity practices. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Company: Elma
This is a full time position

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