Employees are encouraged to bring their authentic, original, and best selves to work. We'll never discriminate against anyone's background or creed. If you're good at what you do, we want you to do it at Tasks Unlimited.

 
 
Position Summary
The Program & Field Manager supports adults experiencing housing instability or homelessness by delivering coordinated employment, housing, and support services. This role combines field supervision, case coordination, and community outreach to reduce barriers to employment and housing while providing hands-on vocational training through community service work. The ability to work in a fast-paced environment, manage multiple competing priorities, and shift gears as needed is essential. Most duties in this position are performed within established guidelines, with regular assignments and deadlines. In collaboration with a moderate number of internal and external contacts and support partners, this position helps ensure the effectiveness and compliance of Tasks Unlimited’s outreach operations. This is a grant-funded position with an anticipated end date. If additional funding becomes available, the position may be extended, and there may also be opportunities to continue your employment in other roles at Tasks.

This position works onsite and in the field during standard daytime business hours, with flexibility as operational needs permit. 

Essential Job Functions
Field supervision & operations (30%)
  • Supervise and support assigned employee crews in the field
  • Assign schedules, routes, and job tasks to meet contract requirements
  • Monitor work quality and ensure compliance with organizational and customer standards
  • Provide coaching, instruction, and performance feedback tailored to individual needs
  • Address employee concerns, resolve conflicts, and reinforce workplace expectations
  • Manage transportation logistics, equipment, inventory, and vehicle maintenance
  • Ensure payroll accuracy and timely completion
  • Enforce company policies, procedures, and safety expectations
Employment services and job development (10%)
  • Develop and support individualized employment goal plans
  • Identify employment barriers and provide targeted support
  • Deliver job readiness coaching and skill development
  • Support participants in securing and maintaining employment
Community outreach and housing support (30%)
  • Build and maintain partnerships with landlords, referral sources, and community providers
  • Conduct outreach to identify and engage potential participants
  • Assist participants in accessing emergency shelter and housing resources
  • Support housing search activities including site visits and application completion
  • Connect participants to appropriate housing options
Case coordination and participant support (10%)
  • Facilitate participant intake, orientation, and program engagement
  • Maintain ongoing contact to assess progress and update service plans
  • Coordinate access to housing, mental health, employment, and community services
  • Support participants in building independent living skills and support networks
  • Monitor progress toward employment and housing stability goals
  • Manage documentation and service delivery in a timely manner
Documentation and compliance (10%)
  • Complete service documentation, reports, payroll, and case notes accurately
  • Maintain required participant data for funding and reporting
  • Utilize required systems and tools for tracking
Program support and team collaboration (10%)
  • Participate in team meetings and program coordination
  • Support program admissions and discharges
  • Stay informed on best practices in housing and mental health services
  • Assist with organizational events and outreach

Physical Requirements
Physical Demand
Frequency/Requirement

Sit
Occasionally

Stand
Frequently

Walk
Frequently

Reach with hands and arms
Frequently

Stoop, kneel, or crouch
Occasionally

Lift and carry
Up to 25 pounds occasionally

Communicate effectively in person and by telephone
Frequently

Use hands for typing and general computer work
Frequently

Work Environment and Equipment
Work is performed in an office setting and in the assigned outdoor grounds area. Regular use of standard office equipment may be required, including a computer, telephone, copier, and printer as well as use of outdoor tools and equipment such as rakes, trimmers, clippers, aerators, power washers, sprayers, and gas or electric-powered tools. This position may also require use internal databases and Microsoft Office applications.

Direct Reports
Program participants

Qualifications
Required
  • Associate degree with 4+ years’ experience
  • Experience working with diverse populations, including individuals with mental illness
  • Knowledge of housing resources and employment services
 
  • Familiarity with harm reduction and Housing First
  • Valid driver’s license and ability to pass background check
Preferred
  • Experience in vocational rehabilitation or employment services
  • Familiarity with janitorial or field operations
  • Experience supporting individuals in community-based settings

Knowledge Areas
  • Education and training – Methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effects
  • Customer and personal service – Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Mathematics – Arithmetic, algebra, statistics, and their applications
  • Safety and security – Knowledge of relevant equipment, policies, procedures and strategies to promote effective operations for the protection of people, data, property, and institutions

Skills
  • Active listening – Giving full attention to what other people are saying, taking time to understand points being made, asking appropriate questions, not interrupting inappropriately 
  • Speaking – Talking to others to convey information effectively
  • Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Judgment and decision making – Considering the relative costs and benefits of potential actions to choose the most appropriate one

Abilities
  • Oral expression – Communicate information and ideas in speaking so others will understand
  • Written comprehension - Read and understand information and ideas presented in writing
  • Deductive reasoning – The ability to apply general rules to specific problems to produce answers that make sense
  • Speech recognition – The ability to identify and understand the speech of another person
  • Assisting and caring for others – Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers or patients
  • Flexibility – Ability to work a flexible schedule
  • Professionalism – Maintaining appropriate professional boundaries
  • Communicating with supervisors, peers, or subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Hourly pay: $28.20.Tasks Unlimited has always been, and always will be, an Equal Opportunity Employer with a commitment to a diverse and inclusive workplace. Tasks does not discriminate on the basis of any status protected by applicable federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Tasks will provide reasonable accommodation to applicants with physical and mental disabilities; we are a drug-free workplace. Tasks participates in the E-Verify program for all applicants.

This is a full time position

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