Trinity Management Company is a successful Arizona-based property-management team of professionals. To make certain that our residents receive the best service possible, we exhaustively evaluate and train our entire management team for optimal success. We take great pride in our communities and we believe that servicing our customers starts from the moment a guest walks onto one of our properties and continues long after our residents turn in their keys. Understanding that the residents of our communities are our greatest ambassadors led to our guiding principles and accompanying behavior.
Trinity Management maintains a constant focus on improvement to always do better than the day before. We attract and keep the most talented management team by offering attractive performance-based compensation, as well as continuous education to ensure that our staff are skilled business operators, lessors, and maintenance supervisors.
Our current positions:
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Management Non-mgt
Customer Relationship Manager (Gilbert, AZ)
Responsibilities:
Responsible for responding to all escalations, corporate inquires, Yelp/Google reviews etc.
Have direct oversight of resident relations inbox.
Identify resident demands and requirements.
Developing plans to address resident-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving resident issues and complaints.
Planning strategies for resident care and conflict resolution.
Offering exceptional customer service to residents.
Negotiating agreements with residents.
Maintaining good relationships with residents.
Approaching prospective residents to build rapport.
Taking feedback from residents to ensure they are satisfied with services.
Adhering to all rules and regulations of the company.
Researching the competitors and devising a plan accordingly.
Staying updated with the latest ways to retain residents.
Requirements/Qualifications:
3 years of experience working as a Customer Relationship Manager or similar role in Customer service department.
Demonstrates the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding oral and written communication skills
Good Customer service skills.
Proficiency in Microsoft Office Tools.
Sound knowledge of the company's product and services.
Ability to maintain sensitive and confidential information.
Excellent presentation skills.
Ability to maintain positive attitude.
Exceptional people and problem-solving skills.
Must- Posses a valid Arizona Driver's License, and clean driving record.
Must- Be willing to Occasional Travel to Locations: Glendale, Tolleson, Mesa, Gilbert Properties.
EOE
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www.dhs.gov/E-Verify
Job Type: Full-time
Salary: $50,000 Annual
Schedule:
8-hour shift
Monday to Friday
Ability to commute/relocate:
Gilbert, AZ: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver's License (Required)
Work Location: In person with occasional travel to following locations: Glendale Az, Tolleson Az, Mesa Az, Gilbert Az,
Job Type: Full-time
Salary: $50,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Paid training
Vision insurance
Experience level:
3 years
Schedule:
Monday to Friday
Travel requirement:
Travel
Ability to commute/relocate:
Gilbert, AZ: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
This is a rewarding opportunity working for a highly successful Arizona based Property Management Company and team of professionals. We are seeking an experienced lead tech that is professional, maintains a friendly rapport with residents, team members, the Property Manager, office staff and sub-contractors.
We are looking for someone who is highly motivated, hard working and trustworthy with a high degree of integrity. Lead techs perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care and preventive maintenance. Knowledge of the Apartment industry will set candidates apart.
Lead Tech - Apartment Maintenance (Mesa, AZ - San Angelin Apartments)
This is a rewarding opportunity working for a highly successful Arizona based Property Management Company and team of professionals. We are seeking an experienced lead tech that is professional, maintains a friendly rapport with residents, team members, the Property Manager, office staff and sub-contractor
Maintenance Technician - Apartment Maintenance (Mesa, AZ - East Valley)
Our Maintenance Technicians perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care, and preventative maintenance. They are an integral part of the team dedicated to ensuring the communities meet the quality maintenance standards set by Trinity Management. The ideal candidate will be a team-player with a background in construction, painting and/or skilled labor with the desire to learn the apartment industry and work both independently and as part of a team.
Maintenance Technician - Apartment Maintenance (Gilbert, AZ - San Clemente Apartments)
Our Maintenance Technicians perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care, and preventative maintenance. They are an integral part of the team dedicated to ensuring the communities meet the quality maintenance standards set by Trinity Management. The ideal candidate will be a team-player with a background in construction, painting and/or skilled labor with the desire to learn the apartment industry and work both independently and as part of a team.
Trinity Management Company is a successful Arizona-based property-management team of professionals. To make certain that our residents receive the best service possible, we exhaustively evaluate and train our entire team for optimal success. We take great pride in our communities and we believe that servicing our customers starts from the moment a guest walks onto one of our properties and continues long after our residents turn in their keys. Understanding that the residents of our communities are our greatest ambassadors led to our guiding principles and accompanying behavior.
Roving Maintenance Technician (Phoenix West Valley)
Our Roving Maintenance Technicians perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care, special projects, and preventative maintenance. They are an integral part of the team dedicated to ensuring the communities meets the quality maintenance standards set by Trinity Management. The ideal candidate will be a team-player with a background in construction, painting and/or skilled labor with knowledge of the apartment industry or the desire to learn the apartment industry.
Roving Multi-Family Inspector (Glendale, AZ - West Valley; Mesa/Gilbert, AZ - East Valley)
Our Lead Maintenance Technicians perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care, and preventative maintenance. They are an integral part of the team dedicated to ensuring the communities meet the quality maintenance standards set by Trinity Management. The ideal candidate will be a team-player with a background in construction, painting and/or skilled labor with the desire to learn the apartment industry and work both independently and as part of a team.
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