Tech Impact Careers | The Applicant Manager

Tech Impact is a nonprofit leveraging technology to advance social impact through two main pillars. Our full-spectrum technology services support nonprofits with the expertise, support, and resources they need to use technology to deliver greater impact and help their communities thrive. Our proven workforce development programs deliver highly impactful IT training that foster individual growth, economic mobility, and a more diverse talent pool. We have offices in Philadelphia, PA, Wilmington, DE, Las Vegas, NV and Nashville TN and a number of employees working remotely across the United States.

We’re a passionate group at Tech Impact - we know nonprofits, technology, and how to work hard for a good cause. We invite you to join our growing team that provides a solid work-life balance for our employees and opportunities to grow and learn. Our team of mission-focused technology professionals are focused on moving the social sector forward with transformative applications of technology and high-impact training so that our customers and graduates can deliver a greater impact to help their communities thrive.

Tech Impact cares about our employees. We pay 90% of our employees and their dependents’ health care benefits as well as cover their out-of-pocket medical expenses. Team members receive 15 days paid time off in the first year and 10 paid holidays. In addition, we offer a 401K plan where Tech Impact matches up to 3% of the employee's contribution. Our organization encourages everyone to learn and grow their career and make a difference at Tech Impact.

If you have a passion for working for Tech Impact, take a look at the open positions below and apply. If you don't see a position that fits your skills, sign up at the bottom of the page to receive notices of our open positions when they are posted.

Employment Policy
As an equal opportunity provide equal employment opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Requires the ability to use a computer and other office-related equipment. Tech Impact values a diverse, inclusive workforce.

We are actively seeking qualified candidates to fill the below positions.

Tech Impact is seeking an experienced, consultative, and results-oriented Client Solutions Account Executive to help nonprofit organizations select and purchase technology services that improve security, efficiency, and mission effectiveness.
This is a primarily inbound technology sales role. Most opportunities come through Tech Impact's website, TechSoup, referrals, and partner channels. The Account Executive owns the sales process from initial inquiry through discovery, recommendation, proposal, follow-up, negotiation, and close. Standard opportunities are closed independently; larger or technically complex opportunities are escalated to senior sales leadership or a technical subject-matter expert for scoping and closing support.
The ideal candidate brings successful technology-services sales experience and a genuine interest in helping mission-driven organizations make sound technology investments. Nonprofit-sector experience is strongly preferred but not required.

The Senior Account Executive (SAE) is the strategic and commercial relationship leader for a named portfolio of Tech Impact's most important MSP customers. The SAE builds trusted relationships with executive leaders and decision makers, learns each organization's mission, programs, operating priorities, risks, and growth goals, and connects those needs to practical technology strategies and Tech Impact solutions. This is not a routine account-service or ticket-escalation role. A Junior Account Manager provides day-to-day account and customer services; the SAE leads business-level discovery, strategic planning, opportunity development, and the customer's journey through complex buying decisions.

The Technical Account Manager will support existing Managed IT Support customers, guiding them in technology decisions to move their organization forward. In this role, the Technical Account Manager will work closely with the Director of Customer Success, fellow Account Managers, and Help Desk associates as a team.

Workforce Development Program Manager

Location: Philadelphia, PA
Position Type: Full-Time, Exempt
Application Deadline: October 15, 2026

Position Overview

Tech Impact is seeking a Workforce Development Program Manager to lead and support the workforce development programs serving our Philadelphia region. This position oversees the regional workforce program team, which provides instruction, career development, and wraparound services to participants in Tech Impact's workforce development programs.

The Program Manager will play a key role in ensuring high-quality program delivery, supporting staff development, expanding program opportunities, and building strong relationships with internal and external partners.

Workforce Development Program Manager

Location: Wilmington, Delaware
Position Type: Full-Time, Exempt
Application Deadline: October 15, 2026

Position Overview

Tech Impact is seeking a Workforce Development Program Manager to lead and support the workforce development programs serving our Delaware region. This position oversees the regional workforce program team, which provides instruction, career development, and wraparound services to participants in Tech Impact's workforce development programs.

The Program Manager will play a key role in ensuring high-quality program delivery, supporting staff development, expanding program opportunities, and building strong relationships with internal and external partners.

Workforce Instructor

The Workforce Instructor's primary responsibilities are delivering daily classroom instruction, providing technical support, and supporting students throughout the course of the program to obtain certifications.

Position Location
This position is located in Philadelphia, PA with some local or regional travel as needed to support our programs and students.

The Salary Range is - $50,000-$53,000
This is a full-time, exempt position with full benefits and a salary commensurate with experience.

Tech Impact - Open Positions